RETURN AND EXCHANGE POLICY
We will not charge a restocking fee for an exchange, but customers may have to bear the shipping fee. For refunds, the shipping fee will be deducted from your refund. But if the error is our fault, you will get a full refund. After you exchange or return request has been confirmed, you will be given a return address to send the items back to us. If you want to exchange or return a product, please email pictures of the item first. You may make an even exchange for the same identical item, or you may exchange it for a different style and pay the price difference.
We can not accept items that are not in original condition. The returned items must be unaltered, unworn, undamaged, and all tags and packaging must be included and attached.Items that have been opened or used, unless damaged or defective, cannot be returned.
Within 7 days after receiving your order, email our customer service to explain the reason for the return/exchange and to request a Return Authorization (RA) number.
Only those returned packages that include an RA number will be accepted. We have every right to refuse to sign for the packages if you send it back without our authorization! Other, you will be responsible for all the losses arising.
prepare returned items in secure packaging, including the original order invoice with the returns section completed.
Ship returned products via insured or traceable method of shipment to the return address that we will provide to you. And when you ship out the items, please email the tracking number to us also. Upon receipt of your returned items, we will further inspect the items and your refund will be processed. All refunds will be automatically applied to your credit card or original method of payment within 7 to 10 business days.